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The Claims Department at The Program has a proven record of providing an exceptional level of service and expertise. In 2009, 100% of the cases that were tried to a verdict resulted in a decision in favor of the insured.

The superior service of this group begins with a unique group of professionals with years of experience. Individuals with clinical experience work with those who have practiced law. Add to the equation the experience of seasoned insurance professionals, and the result is the best protection available in the market today.


The Program's Claims Department

The Best Experts Are On Your Side

When it comes down to it, a lot of cases are won or lost at trial based on the testimony provided by credible experts on the stand during trial. For this reason we retain world-renowned experts of the highest caliber, with experience in the particular subspecialty the case involves. We might also utilize a local expert to provide support to that testimony. When it comes time to try a case in front of a jury, or resolve a case after a favorable defense posture has been developed, you will find comfort in knowing you have coverage with a carrier that has an extensive database of qualified experts who will be on your side, obtaining the desired results.

Providing A Proven Legal Team

When facing a possible malpractice suit, you need to be confident that your liability insurance program provides top-notch legal representation. Your legal team must understand the intricacies of psychiatric practice plus have experience in malpractice litigation. You need a legal team with a proven track record. You need the attorneys retained by The Psychiatrists' Program.

The Program has established a national network of experienced medical malpractice defense attorneys. They are assigned to assist Program participants through the litigation process in their given jurisdiction. In the event of an incident, you should immediately contact the Claims Department of Professional Risk Management Services (PRMS), the Program's manager. The qualified claims staff member assigned to your territory will discuss the situation with you and determine whether it is necessary to obtain counsel at that time.

If counsel is needed, PRMS will contact the defense attorney and make the assignment. In turn, defense counsel will contact the covered participant with 24 hours. PRMS claims staff will monitor the entire litigation process to ensure that a quality defense is provided. Claims staff are also very helpful in providing emotional support throughout the process.

If you are a Program participant you can report a claim by calling 1-800-245-3333.