What Your Colleagues Are Saying About Us!
We wanted to share with you some of the kind words your colleagues are saying about The Psychiatrists' Program and PRMS staff.
These are actual quotes from feedback forms, letters and e-mails written by our current insureds. And, now that you've seen what your colleagues think of us, isn't it time you get with The Program?
Feedback About Our Claims Services:
- "I could not be happier with your excellent staff and invaluable support when I've been sued and deeply distressed."
- "I have been impressed with not only your expertise, but also your compassion...Going [through] something like this can be a lonely struggle, but all of you made me feel like I always had someone by my side."
- "Your support, patience and kindness are very much appreciated. Thank you for helping me focus on what is important and to do what is right."
- "Your positive spirit and your unflagging support were wonderful aids in resisting the terrible anxieties and fears that accompanied this legal action."
Feedback About Our Staff:
- "I want to thank you all for [being] so kind and nice to me in every aspect. Your professionalism is of the highest quality."
- "I very much appreciate the interactions I have had with staff who have been extremely helpful in very stressful situations. I have felt treated as a real person, not just a number. Thank you."
- "All personnel are 'customer friendly' and extend themselves in a courteous way to be of assistance and helpful."
- "Really not [a] 'Halo Effect.' Your people do a fine job!!"
- "I have dealt with you several times over the past few years, and you have always [been] courteous and professional. You are part of the reason that I decided to stay with Professional Risk Management [Services]."
Feedback About Our Risk Management Services:
- "I was very pleased with the professional and prompt response as well as the depth of service provided when I called the risk management service recently."
- "Your [risk management] telephone service was excellent when I used it. The all-day and half-day seminars were well organized and useful."
- "Excellent service. Very accessible when I have had a few major questions."
- "I have recently had to get advice from PRMS, and they have been so responsive and helpful!"
- "I use the toll-free risk management helpline with regularity and find the staff enormously helpful."
Feedback About Our Sales:
- "I am writing to thank you for your help in setting up my professional liability insurance. I genuinely appreciated your prompt response to my questions and overall excellent service. I will not hesitate to recommend PRMS to my colleagues."
- "As always, you are prompt and courteous."
- "Thank you for your assistance during this process. I have been quite pleased by the level of service and professionalism by all the staff I have worked with."
- "I am very impressed with your customer service and the speed of answering my questions."
- "I have to tell you, you really are amazing, in all the years I have had to do any type of business, I have never encounter anybody like you: professional, prompt, helpful and knowledgeable. Thanks again."
- “You do such a great job that I refer all the residents and employed doctors to you. Thanks for your help.”
- "Thank you again for your help and quick response! I appreciate so much all that you have done for me!"
Feedback About Our Coverage and Services:
- "I believe [you have] greater knowledge of the needs of psychiatrists than general carriers who cover more than one specialty."
- "I could not keep working without your coverage. Yours is the only company that I could get to issue me part-time coverage. I am essentially retired and work only one day a week as a consultant."
Thank you for your interest in The Psychiatrists' Program! How can we serve you?
For more information about individual coverage, please call (800) 245-3333, ext. 389 or e-mail TheProgram@prms.com.
More Than A Policy
With The Psychiatrists' Program, you have more than a policy; you have the support of a full service medical professional liability insurance program.